Privacy Policy

This privacy policy explains how Print Perfection processes personal data when visitors use the website, request print services, or communicate about photo and art printing projects.

Effective Date
As stated in this policy
Scope
All users of our services
Questions?

How We Use Data

We use personal data to respond to inquiries, review uploaded files, arrange consultations, prepare quotes, manage proofing and approval steps, produce and package print orders, process payments, maintain records, operate the website, and meet legal or accounting obligations. We may also use limited technical data to secure the site, diagnose problems, and improve basic functionality.

Processing is limited to the purposes described in this policy and to compatible operational needs.

Service Providers and Partners

We may share personal data with service providers that support website hosting, communications, file handling, payment processing, or administrative operations. These recipients may process data only for the services they provide to us and are expected to handle it under appropriate confidentiality and security obligations.

Operational recipients are limited to those needed to run the service.
Data category

Data We Collect

We may collect identification and contact details, order and inquiry content, uploaded image files, file specifications, consultation notes, payment-related records, and technical data such as device, browser, and usage information. Where relevant, we also process communication records and proofing or approval history connected to a print project.

The categories of data collected depend on how users interact with the studio and website.
Collection source

Sources of Data

Most data comes from forms, file uploads, email correspondence, consultation appointments, and order or collection requests. We also receive data when users review proofs, approve quantities, or otherwise communicate project instructions. Limited technical data may be generated automatically when the website is used.

Information is obtained directly from users, from uploaded files, and from site interactions.
Cookie type

Types of Cookies

We may use essential cookies for site operation and security, preference cookies to remember basic settings, and analytics or performance cookies to understand how the site is used. Cookies may be session-based or persistent depending on their purpose. We do not rely on cookies to collect more information than is needed for these functions.

Cookie use is kept to standard operational and measurement functions.
User control

Cookie Controls

Users can usually manage cookies through their browser controls and, where available, through on-site preference tools. Blocking some cookies may affect basic site functions, form handling, or session continuity. Essential cookies may remain active where they are needed for security or operation.

Browser settings may be used to limit non-essential cookies, subject to site functionality.

Subject to applicable law, users may request access to their data, correction of inaccurate information, deletion in appropriate cases, restriction of processing, or objection to certain processing activities. Where processing is based on consent, that consent may be withdrawn for future processing.

Available rights may vary depending on the legal basis and the nature of the request.

To exercise a privacy right, a user should provide enough information for us to identify the relevant record and assess the request. We may ask for additional details where needed to verify identity, locate the data, or confirm the scope of the request. If a request cannot be fully granted, we will explain the reason where law permits.

Requests are reviewed before action is taken to protect confidentiality and prevent misuse.

We keep personal data only for as long as needed for the relevant inquiry, project, accounting, dispute handling, or legal obligation. When data is no longer required, we delete it or anonymise it in a manner consistent with our retention practices and system limitations.

Retention depends on the purpose of the record and any legal or operational need to keep it.

The updated version will apply from the date it is published unless a different effective date is stated. We may also provide a separate notice when a change is material and affects how personal data is handled.

We may revise this policy when our practices, legal duties, or service arrangements change.

Contact Information

Email contact
Telephone
+590 690 53 04 81
Postal address
97139 Av. Patrick-Saint-Eloi, 97139 Les Abymes
Privacy contact

Use the contact details below for privacy questions or requests relating to this policy.

GDPR
Regulation

GDPR Overview

Under GDPR, we process personal data only where we have a lawful basis, such as performance of a contract, compliance with legal obligations, legitimate interests, or consent where required. We apply data minimisation and use information only for the purposes described in this policy.

Regulatory context
Where GDPR applies, it governs our processing of personal data for users in the European Economic Area and, in some cases, related cross-border services.
This section is intended for users whose data is protected by GDPR.
Privacy and data handling for studio inquiries

GDPR Rights

Where GDPR applies, users may have rights of access, rectification, erasure, restriction, objection, and data portability, and may withdraw consent where processing is based on consent. Requests are assessed against legal obligations, security needs, and the rights of others.

GDPR rights are available only to the extent they apply to the relevant processing activity.